The heart and soul of Paradigm Traffic Systems is our focus on customer service to cities, counties, states, federal agencies, tollway authorities, and Metropolitan Planning Organizations (MPOs). Mobility and efficiency of moving motorists and pedestrians safely through streets and highways controlled by these agencies with the very best equipment is our focus, as is supporting these organization's efforts in their communities.
The local agencies are the front line for the motorist and pedestrian in many areas of the state. From city and county elected officials, to the ever-important traffic signal technician, the local agencies' maintenance and technological advancement of traffic safety products is absolutely necessary. A local agency focuses on many aspects of their transportation system, including traffic signal and ITS design, construction, and maintenance. Another function of the agency is following MUTCD guidelines with signs, markings, and signals to reduce incidents on their thoroughfares and side streets.
On the state level, our D.O.T. customers are responsible for the engineering and construction design plans of traffic control devices, roadway illumination, traffic signal operations and maintenance, analyzing speed zone requests, and analyzing crash-related data. The state DOTs have a pivotal role in supporting programs such as Vision Zero and Road to Zero missions which focus on reducing and hopefully eliminating pedestrian and motorists' safety encounters to zero fatalities.
Federal military bases are also crucial for Paradigm Traffic to sell and support our products and services. Several military installations have traffic signal operations onsite, with their own personnel on base to support and maintain that infrastructure.
Toll road authorities have a major footprint in moving large volumes of traffic using a fee-based system for use of the roadway. This can help speed construction of new or redesigned roads. Toll operators operate much like a business and still have a focus on safely and reliably moving their customers from point A to point B. Toll agencies provide an option for the motorist and tend to meet a growing need for expanded transportation infrastructure.
The Metropolitan Planning Organizations (MPOs) are a valuable group for not only Paradigm Traffic, but for the agencies they represent in their regions. Federal allocations of budgeted money are distributed through the local MPO to the state and local agencies. Regional input by MPO representatives assists in making the distribution of funds as effective and efficient as possible. Supporting any solution for local issues or information requests is a focal point for us.
Business-to-Business (B2B)
For nearly three decades, Paradigm Traffic Systems has worked alongside government agencies. In addition, several critical working partnerships have existed over the years with traffic engineering firms, consultants, manufacturers, contractors, and even non-profit organizations.
Traffic consultants have always been a crucial part of our success. Partnering with the traffic engineering professionals in our industry is an effective means to improve agency transportation systems and networks. We work diligently to keep traffic engineers up to date with new product solutions, specifications of new products and services, assistance with inquiries for RFIs (Requests for Information), and training.
Our manufacturing partners are critical, not only for Paradigm Traffic, but for our customers. With logistic chain and manufacturing processes not always an easy process, open lines of communication between our partners, Paradigm Traffic, and the end user customer are critical for success. Our manufacturers provide Paradigm Traffic with full technical and engineering support which in turn keeps our technical and sales professionals in a perfect position to support the customer. Once again, customer service is our most valuable asset to the end user.
Prime and electrical sub-contractors are a critical element for a project's completion and finished product. Paradigm Traffic works closely with the contractors to prepare them to win the project, and then we follow up with any needs they may have before, during, and after the project. Our technical service team will provide excellent service and support until project completion and after launch. Partnering with our contractors to make the project move smoothly for all involved is Paradigm Traffic's main objective.
As for non-profit groups, Paradigm Traffic proudly supports several not-for-profit groups. These groups organize and provide Paradigm Traffic with special interaction with all types of people. We are proud to have supported such non-profits as Susan G Komen, Mission Arlington Metroplex, and several scholarship funds.
Intelligent Transportation Systems
ITS deployments by Paradigm Traffic Systems assist in agency data collection to make our roadways safer for the motoring public. Some of these projects are focused on integration of connected vehicles utilizing CV2X technology, making it practical and affordable for our customers to advance their ITS solutions. Typically, our new ITS solutions make existing agency operations more effective and even enhance existing operational capabilities. ITS projects often build strong partnerships between the Paradigm Traffic staff, the agency deploying the ITS solution, the manufacturer who is providing the equipment, and the contractor installing the system.
ITS deployments across the states of Texas, New Mexico, and Oklahoma will improve the surface transportation system (transit, freeway, arterial, and tollways) throughout those states. Paradigm Traffic utilizes many facets of products and service to improve applications including cellular communications systems, radar, CCTV and vehicle detection cameras, connected vehicle devices, priority/preemption units, and advanced traffic control signal equipment and cabinets.
New ITS deployments can help agencies in their assessment and evaluation efforts to show improvement and long-term impact for the decision-making process. Cost-benefit analysis can be measured to determine an effective plan of action.
